If one is looking to leave our gym, you can not cancel your membership right away due to it being an actual pass and we have to keep track of the number of passes at our franchise. Instead the individual would have to ride out their remaining month and pay for that final month; once the next monthly fee is up then they can choose to not pay it. Signifying that they have left our gym. Of course you will be notified before and after each transaction is automatically made. You may return shirts or promotion gear within 30 days. Socks can not be turned if used, due sanitary risk.